Widerrufsrecht

All products are made to order and personalised to your specifications. Under Article 16(c) of the EU Consumer Rights Directive, custom-made and personalised goods are exempt from the standard 14-day right of withdrawal.

However, your statutory rights are fully protected. If your order arrives damaged, defective, or misprinted, we will offer a replacement or refund within 14 days of delivery. No return is required — simply contact us with a photo of the issue.